FAQ’s

Frequently asked Questions

What is the Jan Mall return policy?

We want our customers to be happy, therefore we have a reasonable and accommodating return policy. For a complete refund or exchange, you can return the majority of things with the original receipt within a predetermined window of time (typically 30 days). For further information, feel free to visit our customer service desk or inquire with specific stores since there may be exceptions.

Do you offer gift cards or gift-wrapping services?

Sure! Gift cards come in a variety of values and are the ideal present for any occasion. Our helpful team may also expertly wrap your goods for a unique touch.

Are there personal shopping or stylist services available?

Some of our high-end stores may offer personalized shopping experiences or consultations with stylists. Inquire within the stores for details. We also have a directory of stylists and personal shoppers who operate independently within the mall and can be contacted directly

Can I find specific brands or stores at the mall?

Of course! We have a wide variety of well-known and desirable brands in different categories. Browse our store directory and look for particular brands or stores by visiting our website or downloading our app.

Does the mall host any art exhibitions or cultural events?

More than just a place to shop, we want to be a thriving community center. We work with regional artists and groups to present a variety of art exhibits, cultural activities, and live performances all year round. Look for forthcoming events on our website or social media accounts.

Is the mall accessible via public transportation?

Eco-friendly commutes are encouraged! Numerous public transportation alternatives, including as buses and autos, provide easy access to the mall.

<< 1 >>